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FAQ/ SHOP POLICY/processing times

Shipping & Delivery 

Ready to ship items

will be processed in 5-7 business days.

Orders outside the U.S

will be processed 14-21 business days.

(The recipient of the package is responsible for all taxes, fees & custom duty fees that may apply.

Do you ship internationally ?

yes we do pricing for shipping will automatically calculate at checkout 

Multiple orders placed

We will combine orders but our standard shipping/processing times still apply.

Ordering pre-orders with ready to ship items

Your ready to ship items will ship out first

then your pre-order with the date provided.

Do you offer buy now pay later?

Yes, for now we currently offer Klarna & Sezzle.

Are your bags made with real leather?

No all of our bags are made with fake leather or vinyl 

our inside fabrics are nylon or waterproof canvas

Refunds & Exchanges

We are not responsible for lost, broken or stolen packages. Replacements cannot be sent. 

Shipping overages if any, will be refunded within

24-48 hours.

Issues with an item?

In the rare case something happens please contact us immediately so we can help resolve the issue.


 Will have a specific ship date

that can be seen when adding the item to your cart.

Please be patient and give us the time stated to make and complete your handbag. 

If you forget the ship by date

its always listed on the product page description

of the item/items

you bought.

Wrong Address?

We are not responsible if your items are shipped to the wrong address. 

Please notify us immediately after ordering so we can change it if need be.

Do your bags come with a crossbody strap?

yes all of our handbags come with a crossbody strap this is stated in the product description of each handbag.

Is the purse chain available to purchase separately?

Yes the purse chain is $7 and limited to 1 per order due to low stock & only to orders with a purse 

When is the next release?

please refer to our homepage for all up and coming release dates if there is not one please hold tight.

Do you offer custom purses ?

not at this time. 

Do you offer wholesale ?

We would consider offering wholesale but when contacting us please send a DETAILED message about your store/location.

Do you offer purse repairs if I ever have an issue ?

All repairs are free of charge please send us an email 

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